Refund Terms

Introduction

Welcome to Talyraen. This Refund Policy outlines the terms and conditions under which Talyraen offers refunds for products or services purchased through our Website. By purchasing products or services from Talyraen, you agree to be bound by this Refund Policy. If you do not agree with any part of this Refund Policy, you must not use our services or purchase products from our Website.

We may update this Refund Policy from time to time, and any changes will be effective immediately upon posting the revised Refund Policy on this page. We encourage you to review this Refund Policy periodically to stay informed about our refund procedures and your rights as a consumer. If you have any questions or concerns about our Refund Policy, please contact us at [email protected].

Please note that this Refund Policy applies only to purchases made directly through the Talyraen Website. If you purchased a product or service from a third-party website or retailer, you must adhere to their refund policy and contact them directly for assistance.

Eligibility for Refunds

In order to be eligible for a refund, you must meet the following criteria:

If you meet these eligibility criteria, you may be entitled to a full or partial refund, as outlined in the sections below. Please note that certain products or services may be exempt from our refund policy, and any such exemptions will be clearly stated on the product or service page.

If you have any questions about whether you are eligible for a refund, please contact us at [email protected] for assistance.

Refund Period

The refund period for each product or service may vary, depending on the type of product or service and any applicable laws or regulations. In general, our refund period is as follows:

Please note that the refund period may be extended for certain promotions or special offers, as specified in the terms and conditions of the promotion. If you are unsure about the refund period for a specific product or service, please contact us at [email protected] for clarification.

Refund Process

To request a refund, please follow these steps:

  1. Contact our customer support team at [email protected] within the applicable refund period, providing your order number and the reason for your refund request.
  2. Our customer support team will review your request and determine whether you are eligible for a refund based on our Refund Policy.
  3. If your refund request is approved, we will initiate the refund process and notify you via email. The time it takes for the refund to be processed and credited to your original payment method may vary depending on your payment provider.

Please note that refunds are issued at the discretion of Talyraen and are subject to our Refund Policy. We reserve the right to deny any refund request that does not meet our eligibility criteria or is not valid under our Refund Policy.

If you have any questions or concerns about the refund process, please contact our customer support team at [email protected] for assistance.

Refund Exceptions

There are certain circumstances in which refunds may not be available or may be subject to additional restrictions, including but not limited to:

If you have any questions about whether your purchase is eligible for a refund or if it falls within any of the above exceptions, please contact our customer support team at [email protected] for clarification.

We reserve the right to refuse refunds for any reason not prohibited by law, including but not limited to cases of fraud, abuse, or violation of our terms and conditions.

Cancelled Orders

If you wish to cancel an order before it has been processed or shipped, please contact our customer support team at [email protected] as soon as possible. We will make every effort to accommodate your request, but please note that we cannot guarantee that we will be able to cancel your order once it has been submitted.

If your order has already been processed or shipped, you may still be eligible for a refund in accordance with our Refund Policy. Please follow the refund process outlined above to request a refund for your cancelled order.

Please note that if you cancel an order for a digital product or service that has already been downloaded or accessed, you may not be eligible for a refund unless the product or service is defective or not as described.

Exchange Policy

In addition to our refund policy, we also offer exchanges for certain products or services under certain conditions. If you wish to exchange a product or service for a different item of equal or lesser value, please contact our customer support team at [email protected] to discuss your options.

Exchanges are subject to product availability and our discretion, and we reserve the right to refuse exchanges for any reason not prohibited by law. If you are eligible for an exchange, we will provide you with instructions on how to return the original item and receive the new item.

Please note that you may be responsible for any difference in price between the original item and the new item, as well as any shipping or handling fees associated with the exchange. Our exchange policy may vary depending on the type of product or service and any applicable laws or regulations.

Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws without regard to its conflict of law provisions. Any disputes arising under this Refund Policy shall be resolved exclusively by the state or federal courts and you hereby consent to the jurisdiction and venue of such courts for such purposes.

In the event that any provision of this Refund Policy is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from this Refund Policy, such determination shall not affect the validity and enforceability of any other remaining provisions.

This Refund Policy constitutes the entire agreement between you and Talyraen regarding refunds for products or services purchased through our Website and supersedes all prior agreements and understandings, whether written or oral, relating to the subject matter herein. No waiver, modification, or amendment of any provision of this Refund Policy shall be effective unless in writing and signed by both parties.

Refund Processing Time

Once your refund request has been approved and processed, the time it takes for the refunded amount to be credited to your original payment method may vary depending on your financial institution and payment provider. In general, refunds are typically processed within 2 business days of approval.

If you have not received your refund within the expected timeframe, please contact your bank or payment provider for further assistance. If you believe there is an issue with the refund process on our end, please contact our customer support team at [email protected], and we will investigate the matter promptly.

Please note that some payment methods may require additional processing time, and refunds for international transactions may also be subject to currency conversion and processing fees imposed by your bank or payment provider.

Refund Policy Updates

We reserve the right to update, modify, or amend this Refund Policy at any time without prior notice. Any changes to this Refund Policy will be effective immediately upon posting the revised policy on this page. We encourage you to review this Refund Policy periodically to stay informed about our refund procedures and your rights as a consumer.

If we make material changes to this Refund Policy, we will notify you by email or by posting a prominent notice on our Website prior to the changes becoming effective. Your continued use of our services or purchase of products from our Website after any changes to this Refund Policy will constitute your acceptance of such changes.

If you have any questions or concerns about our Refund Policy or any changes thereto, please contact our customer support team at [email protected] for clarification.